Triad Service Center
(888) 834-9948

Service at the Center

Stop wasting time and money on multiple service providers. We provide service for all brands of floor care equipment, and most other retail and commercial equipment.

Request Service Call 888-837-9948

Service is our business - We are the experts!

Our Guarantee

We take pride in our work, which is why we guarantee its quality. If you're not satisfied with our performance, let us know so we can rectify the issue right away. You must be happy or there will be no charge.

Equipment in front of the Main Triad Office

Services Offered:

Standard Service

Need service? Request service below or call us to get a technician scheduled today. Our customer service team will work to keep you up to date on the status of your repair.

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Warranty Service

We are a warranty service provider for most major manufacturers of floor care equipment. Once we confirm the warranty status of your unit, we will handle the warranty process from start to finish.

Request Warranty Service

Dispatch Operation Hours:

Monday7:30-5:00
Tuesday7:30-5:00
Wednesday7:30-5:00
Thursday7:30-5:00
Friday7:30-5:00
SaturdayCLOSED*
SundayCLOSED*

Emergency Service

Don't let an emergency jeopardize your business... We can take care of the problem today!

Weekend and holiday emergency service is available.

Please call (888) 834-9948 or email service@triadservice.com to request emergency service.

Triad Service Van

*We review our work requests on Sunday mornings. If you are in need of weekend emergency service, please contact our office during normal business hours or before/during the hours of 9 am - 11 am EST on Sunday mornings.

Scheduled Maintenance Program

Keep your machine running smoothly and prevent future service calls by having your machine routinely assessed and refreshed with flat-rated scheduled maintenance visits with no trip charge.

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  • Save up to 24% on your overall equipment maintenance cost just by joining the program
  • Decrease equipment downtime and future costs by addressing wear & tear before it becomes an issue
  • Automatically generated schedule ensures service in a time frame that fits your needs
  • Standardized assessments to ensure consistent & thorough diagnosis of each machine
PM Program Sheets

Equipment Installation

Expert installation and on-site operator training for a wide range equipment in retail and commercial environments.

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We install equipment such as:
  • Floor cleaning equipment
  • Grease tank systems
  • Racking systems
  • Checkout lanes
  • Wheel service equipment
  • Material handling equipment

Installation includes placement of equipment, operator training on proper equipment use, maintenance items, and service process details. This instruction is critical to the long-term success of your investment, performed on a schedule that best suits your needs with minimal disruption to your daily operation.

Grease Tank Tech on Lift Installing Bike Rack

Additional Offerings:

Access to Fleet Management Software

Track and efficiently manage your fleet on-demand, complete with up-to-date service history for your machines and the ability to view expense reports.

  • Access to updated photos of equipment taken by the technician during service visits
  • Check warranty information for your equipment
  • Review utilization reports to determine use frequency and eliminate unnecessary units
  • Full transparency- you know what we know!

Request Information


Equipment

Auto Scrubber Operator Training

Feel at ease knowing that your operator is well-equipped to use, manage, and maintain your floor scrubber after completing our Commercial Auto Scrubber Operator Training course. Includes testing and a certificate for your operator following the completion of the course with a passing score.

  • Ensure your machine is properly used and cared for
  • Save money by decreasing the need for service calls
  • Reduce equipment down-time
  • Keep employees and customers safe

Learn More

Triad University

Equipment we service includes:

Floor Care Equipment
  • Advance
  • All Star
  • American Lincoln
  • Aztec
  • Betco
  • CFR
  • Clarke
  • Eagle
  • Factory Cat
  • Halo
  • Hawk
  • I.C.E
  • i-Mop
  • IPC Eagle
  • KaiVac
  • Karcher
  • Kent
  • Koblenz
  • Minuteman
  • Nacecare
  • Nilfisk
  • Nobles
  • NSS
  • Onyx
  • Pacific
  • Phoenix
  • Pioneer Eclipse
  • Powerboss
  • Powr Flite
  • Pro-Team
  • Pullman-Holt
  • Sandia Plastics
  • Sanitaire
  • Square Scrub
  • Taski
  • Tennant
  • Timberline
  • Tom Cat
  • Trident
  • Triple S
  • Tornado
  • Viper
  • Windsor
Bike Lift / Overhead Storage Systems
  • Leggett & Platt
  • Spacemaster
  • Vidir
Burden Carriers, Golf Carts & Tuggers
Carpet & Tire Carousels
Cart Containment / Retrieval
Central Vacuum Systems
Checkout Lanes
  • Accent
  • Borroughs
  • Laicor
  • Killion
  • Killion & Lyons
  • Pan Oston
  • Royston
  • Quadra Alliance
Chemical Dispensers
Cooler & Freezer Curtains
  • Chase
  • Kason & Singer
Dock Levelers
  • Advance Lifts
  • Blue Giant
  • Pioneer Dock Equipment
  • Rite Hite Dock Levelers
Electric Shopping Carts
Grease Containment Systems
  • Cleanstar
  • Darling International
  • Direct Connection
  • Faith Tank
  • Goslyn
  • Grease Stopper
  • Onkin
LPG Kiosk System
Pallet Jacks & Small Stackers (Manual & Electric)
  • Big Joe
  • BT
  • Caterpillar
  • Crown
  • Lift Rite
  • Little Mule
  • Mighty Lift
  • Multiton
  • Pallet Mule
  • Presto
  • Raymond
  • Yale
  • we can fix most every brand
Paint Equipment
  • Dromont
  • Fluid Management
  • Harbil
  • Hero
  • Radia/Red Devil
Racking Systems
Receiving Conveyors
  • Aftersort
  • Best
  • Flexible
  • NestaFlex
Robotic Parking Lot Sweepers
Steam Cleaners / Dry Ice / Disinfecting
  • Falcon Pro Steam Cleaners
  • Geneon
  • Nu Age Dry Ice Equipment
Tire Diagnostic Scanners